Safety in Performance

Sprung Floor Rental Policy

To serve our customers needs for the time sensitive nature of their events,  SPRUNG FLOOR RENTAL BOOKINGS  are best done on a “RESREVED” basis.  RESERVING sprung flooring for an event assures that the resources (materials, labor and materials transportation) needed, will be available for the event load-in and installation schedule which must be clearly indicated by the client, informing Sprung Floor Solutions of specific time(s) that installation(s) must be completed by.  While Sprung Floor Solutions strives to accommodate every customer and their needs as may arise on short term notice, customers who have RESERVED a rental  booking are given priority.  Reserving a booking requires the return to Sprung Floor Solutions LLC of a signed Contract and Full Payment Due, indicated on the Rental Invoice and includes, as applicable, Rental Fee, Labor costs, Marley Rental Fee, Floor Tape Costs, Sales Taxes, Travel Costs, Transportation Costs, Processing Cost and Insurance Costs.

For the occasion when a rental for Sprung Floor with marley is requested, if a client requires pristine or new marley for their shoot or event, this information MUST be conveyed to Sprung Floor Solutions, so that an accurate quote can be provided and that expectations are met.  If pristine or new marley is not required for client’s event, “Stock Marley”, being marley that has been previously performed upon, will be included in the quote.  For any needed clarification between Pristine/New and Stock Marley, please submit that request in the “Additional Information” section of the “Sprung Floor Rental Inquiry” form.

Conflicts in scheduling, that may arise, causing a cancellation of the confirmed and scheduled booking for a client’s event will result in a charge of One Half of the Invoiced amount for the event, as a date reserved for a client’s event precludes Sprung Floor Solutions from booking other customers for that/those date(s).  Rescheduling for a future date will be done subject to the existing schedule Sprung Floor Solutions has with subsequently booked customers.

Full Payment to Sprung Floor Solutions LLC is required along with signed Rental Contract agreement prior to or upon installation date.  Rentals are booked on a first come, first served basis and  must be completed prior to intended date for load-in and installation of customer event.  Booking for event/performance and properly sized transportation for materials or shipping lead times needed, may not be obtainable, otherwise.
Sprung Floor Solutions LLC will not be held responsible or liable for delays in scheduled installation or strike of its’ materials rented to customers due to: civil unrest, civil disobedience actions, law enforcement or governmental actions, closures of street or street access due to construction, labor strikes, job actions of any kind, roadwork, utility work, weather closure(s), flooding, terrorism or environmental incidents.
Customer entry into a rental agreement with Sprung Floor Solutions LLC assumes that customer has read and agrees to this rental policy.

* Please keep in mind that we can only “hold” dates for  customers from whom payment and completed paperwork have been received. *